GNcareers, from Gulf News

Good manners make a big difference

Good manners make a big differenceImage Credit: Supplied

In today's highly competitive corporate world, many people believe that being rude helps. They think that by raising their voice or by throwing a tantrum, they can establish their supremacy. Unfortunately, they do not realize the harm they are causing, primarily to their own self.

The behavior that we see from many individuals makes us wonder if manners matter at work. Are we really expected to be polite, or can we afford to be nasty so that we can be seen as efficient? No matter, whatever the circumstances may be, bad behavior is simply rude.

We need to think if we will behave in a similar manner outside the office or in business setups where bad behavior is condemned. Many people adopt a double standard when it comes to manners in the workplace. It is because they think that they can get away with it.

Unfortunately, these behaviors not only fail to create a healthy work environment but also reduce the morale of other employees. Disrespectful and discourteous behavior make the entire team unhappy and uncomfortable.

The person who throws the tantrum fails to realize the impact that their words or actions will have on other people. From my personal experience, I can state that it is easier to get things done when we maintain decency and decorum.

In a workplace where there is open and honest communication, where due respect is given to each individual no matter the rank, individuals and teams can easily overcome challenges and reach set goals in a better and quicker manner.

Remember, it is easy to lose one's temper and shout. What is difficult is the ability to keep calm when things do not go the way you want. And when we maintain good manners, we emerge as professionals who make a big difference.

Handy Hints:

• Disrespectful and discourteous behavior affects morale

• Things get done when we maintain decency and decorum

• Respect, honesty and openness help motivate employees

Source: C. Sunil Roy, Special to Jobs & Careers

The writer is Senior Manager, Publilink