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Whenever I ask Jo for status updates on the different projects that we are working on, he opens his box of complaints. He has complaints about anything and everything that form part of the projects. Some of his complaints may be justified, but many are imaginary. At the end of our discussion, the negativity that he carries with him rubs off on me.
While some people say that complaints help us vent out steam, I believe a person who complains on a regular basis creates an unhealthy workplace. It can be noted that when one employee starts complaining, others also join in the process.
Just like how optimism is contagious, pessimism is also highly contagious. When employees are constantly exposed to negativity, it infects the team and leads to demotivation. It is, hence, essential to have employees who are constructive and positive in their mindset.
Positive people help others overcome negative sentiments and rise above frustrations, leading to a more vibrant mood, higher self-esteem and better productivity.
It is true that complaints are part and parcel of the corporate world. But a productive workforce uses complaints in a constructive manner which enables them to solve problems. They help initiate changes in the workplace that are positive in nature and enhance the work atmosphere. This is the primary difference between a whiner and a positive achiever.
I have observed that the more I stay away from raising complaints, the lesser thoughts I have about issues that need to be complained about. It has helped shift my focus from negativity to positivity.
Jo has now realized the importance of not being a whiner, and the result is very pleasing. He gets more jobs executed now than before, and his colleagues are happier to work with him.
• Stop and try to say something positive instead of whining
• Either fix an issue or assess what else can be done later on
• Choose to be happy and contented, focusing on the positive
Get to know the most important qualities of a leader
Source: C. Sunil Roy, Special to Jobs & Careers
The writer is Senior Manager, Publilink