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It is evident that computer-mediated communication (CMC) has become common in recruitment and selection. The nature of CMC means that it is easy for individuals to engage in communication with others regardless of location or time. CMC has become particularly prevalent in the initial phases of recruitment and selection through preliminary emails, online application systems and video conferencing. Knowing how to communicate effectively using CMC could be the difference between success and failure of a job application.
Email is one of the most prevalent forms of communication within organizations. It can reveal a lot about an individual, e.g. professionalism, communication skills and attention to detail. There are three distinct types of emails: informal, standard and formal. For online applications, the email should be formal, well written, concise and direct to the point. It should be double checked for typos and grammatical mistakes. The subject line should be well-thought-out and should summarize the main body of the email; the email address should be professional.
Organizations increasingly recruit via online application systems, which typically cover abilities, skills, knowledge and experience. Understand the organization before filling out online forms and keep in mind application deadlines.
Make sure to have a professional online presence, which can be seen as a double-edged sword. On one hand, by building your online profile, employers and recruiters can find you, increasing job opportunities. On the other hand, any unprofessional data or images can jeopardize your application, so you need to tread carefully. If you decide to share content on social media or online, make sure it is working in your favor.
It is important to make a good impression initially. Understanding email etiquette, making sure you take the time to fill out application forms carefully and sensibly modifying your online presence are essential in the early stages of a job application.
• Increase your job opportunities by creating an online presence
• For online applications, do keep in mind application deadlines
• Check, double check email for typos and grammatical mistakes
Source: Nicola Turner, Special to Jobs & Careers
The writer is Organizational Psychologist, HRI&C