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Account Manager


Source:
TIMESJOBS.COM
Location:
Gurugram, HR
Date:
18-11-2016
Job Code:
58314773
Categories:
  • Marketing & PR
  • IT
Applying for this job will take you to an external site
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Job Details

RESPONSIBILTIESProvide comprehensive end-user support via phone, LiveChat, and e-mail.Drive support requests to resolution quickly .Be accountable for ticket ownership and client satisfaction.Be a gateway to development, preparing JIRA requests and reproducing customer issues.Maintain TUNEs industry leading customer satisfaction rate and reputation for doing anything (legal) to delight our customers.QUALIFICATIONSFluent in EnglishWorld-class customer service voice you love delighting customers and helping them succeed with our product.Great storytelling you understand that how you deliver feedback makes (or breaks) the customer experience.Collaborative you love working as a team.Helping everyone around you, and raising your hand when you need help in turn.Solid API experience You can call, script, and post to a standard REST API; you read JSON better than an Argonaut.WHAT SETS TUNE APARTOpportunity to strongly impact company strategy and growth.Fun, creative and focused teams committed to learning and problem-solving through collaboration.Endless opportunity for advancement and development in a fast-growth environment.Industry-leading compensation and benefits (Strong compensation, stock options).Dedication to community service & building culture through company and employee-organized events through out the year to support employee passions and encourage community engagement.Curious what employees have to say about working at TUNE? Get the insider's view.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5

Requirements

Accounting/Financial Products | Relationship/Account Servicing | Retail Sales
Applying for this job will take you to an external site

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