Sign In
 [New User? Sign Up]
Mobile Version

Administrator BSM

Job Code:
  • IT
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Mandatory SkillsCA NimsoftDesirable SkillsHP OM - Operations ManagerJob DescriptionThe role is within the Tools and Automation team responsible for production support and administration of the HP Infrastructure/Application Monitoring Tools HP OM, NNMi which is quickly being overcome by CA technologies CA UIM (Nimsoft), CA Spectrum A minimum of 5 years of directly related experience with 3 years experience in CA UIM (Nimsoft) and 2 years in HP Operations ManagerStudy clients existing CA Monitoring tools environment. Day to day operation of the tools, Server healthStrong Knowledge on CA UIM (Nimsoft), development of probes, QOS metrics, monitoring, alerting via the CA UIM tool.Knowledge on UIM robot distribution, configuring robots and troubleshootingExperience developing various UIM probes logmon, ntservices, cdm, etcExperience working CA UIM admin console, Infrastructure Manager and UMPExperience working with various policy development in HP OMW (logfile, measurement threshold, event log, etc) Working on HP OM agents installation, configuration and deploymentExperience working with OMW admin mmc consoles, Node management, policy management and tools.Experience with HP NNM, CA Spectrum, CA UCM is added advantageMonitor, support & troubleshoot incidents & problems reported in CA UIM & HP OMIncident Management and Service Requests (mainly L2 & L3)Perform root cause analysis on the major incidents/problems.Good understanding of process life cycle (ITIL)Implement changes through change management process.Good knowledge of powershell, Shell and Perl scriptContribute to internal knowledge management system.Service Improvements Willing to work in 24 X 7 support model shiftsKey skills required CA UIM (Nimsoft) preferred and HP Operations Manager 3 yrs hands on experience in production environment.Good understanding of infrastructure fault and performance monitoring activities.Excellent troubleshooting and problem-solving skills at a complex level on CA UIM and HP OMFamiliarity with fundamental networking/distributed computing environment concepts.Experience in managing robots, development and configuration of probes, QOS metrics in CA UIMExperience with UIM admin console, Infrastructure Manager and UMPExperience with managing HP OM agents, creation and configuration of various monitoring policies in HP OM Past experience working with vendors - CA & HP (licensing, support)Should have worked for at least 3 yrs in infrastructure fault and performance management model.Perl, shell and PowerShell scripting knowledge.Strong interpersonal and communication skillsTeam player with the ability to work with different application clientsCertificationsITIL V3 certified.Roles & ResponsibilitiesMinimum Experience Required 3-5 YEARSMandatory Skills CA Nimsoft BSM Admin, Tools Support, TIS Technical Support, Infra Tools Implementation and Trouble shootingDesirable Skills HP OM - Operations ManagerLanguage Skills English Language
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-5


Application Programming | Software Engineer | System Administration
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News