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Analyst I Apps Prog


Source:
TIMESJOBS.COM
Location:
Secunderabad, Telangana
Date:
12-11-2016
Job Code:
58277145
Categories:
  • Banking & Finance
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Job Details

ResponsibilitiesAbility to work and rotate in different shifts inclusive of night and weekends in a 24x7 environment.Good triaging/troubleshooting abilities.Responsible for incident management and request fulfillment on the Service Desk.Demonstrate strong written and verbal communication skills required to present process plans and activities to individuals and groups.Update, track, report & maintain incident statusInitiate incident resolution & prioritizationTrack incident resolution processEscalate/route incidents according to SOPDetermine incident resolution or work around solution by working with stakeholdersTriage incident resolution by working with stakeholdersAbility to work under tight timelines and interact with different stakeholders.Handling day to day issues and event/incident management
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 6-8

Requirements

Software Engineer
Applying for this job will take you to an external site

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