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Analyst Programmer -Mobile UI Support

Gurugram, HR
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  • Banking & Finance
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Job Details

The role requires not only technical skill sets that facilitate high caliber service provision to the business areas supported but also an awareness of other systems infrastructure and business processes dependent upon related to the applications in question.They will also foster close working relationships within the team and liaise with each team member to analyse and investigate production impacting issues. The main responsibility of this team is to ensure Fidelity s transactional and flat websites are available and providing excellent performance. The team is also responsible for handling critical business impacting issues affecting the websites looking to not only fix issues but ensure long term resolutions are found.Key ResponsibilitiesMaintaining and improving performance and availability of all Fidelity s customer facing transactional sites.Full maintenance and support of High / Low Severity Issues for all Fidelity production transactional web applications. The role involves diagnosis and research of various technical issues, designing and coding fixes. Ownership of problems from first notification right through to resolution. Enforce current standards and introduce improvements Identify failings/weakness in current tools/applications and working practices This includes both process/standards and technologies/toolsRequirements for project delivery/handover1st Line Support Provide technical skills to resolve incidents under direction of Tech Specialist where necessaryPrimary focus is on restoration of service.Participation within an on call support / Rotabased service provision as demanded. Undertake support and maintenance activities to proactively identify and prevent potential issues within the specified portfolio of applications developing into high severity incidents.Assisting and educating users, other support personnel and management in use of specified applications (where deemed appropriate.) Provision of input to development of software solutions for incident fixes and preventative System Change Requests.Input into the documentation of Application Recovery procedures. Liaison with other application development / support areasLiaison with other systems operations team (e.g. Unix, DBA, DAS etc) Proactive sharing and transfer of skills with other team members.Provide input into Disaster Recovery and BCPplans / processes. Knowledge of and input into environment initiatives within the overall systems function.Ensure adherence to change management processes and assist in facilitating the ongoing review and enhancement of these processes. Work with project / operational areas as required to safeguard production service when changes are introduced into the production environment. Champion the Web Recovery group both within Web Delivery and to the rest of Technology and the Enterprise.Job requirementsExperience and QualificationsNecessary Skills are3-5 total software industry experience with at least 2 years in IOS based developmentProficiency in Xcode IDE, Objective-C, core libraries and iOS SDK Experience on JSON, XML, HTML5, CSS3 technologies.Experience in integration with REST / Web Service based interface. Exposure to agile development methodologies like ScrumSelf motivated, self-starter, team-player Excellent communication and team player.Delivery and results focused hands-on technical developmentAbility to work under pressure Preferable Skills areExposure to mobile web development / hybrid App using Phone-gap etc. Understanding of Configuration Management processes
Degree: ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-5


Application Programming | Software Engineer | System Analyst/Tech Architect
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