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Analyst - SAP EHSM Portal Support

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  • Manufacturing & Production
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Job Details

The primary objective of SAP EHSM Portal developer position to trouble shooting & fixing of incidents, development for small requests, code and design review, incident updates in remedy for SAP Portal; should be flexible working in 2 sifts and on call supports. Involves working independently and/or on teams, working with peers, functional team, and other application support teams; at times with end customers of Eaton for incidents/requests as per SAP standard practices and guidelines. Also should demonstrate continuous improvement / ERP utilization improvement/automation initiatives. Should be flexible to work across 2 shifts/on-call/weekends as per business needs.This position is of SAP Technical Profile. Should have expertise knowledge & hands-on experience in following Technical Competencies SAP Enterprise Portal including Manager Self Service, Employee Self Service, BPF, and GRCSAP Portal architectures, functional components, interfaces, and processesPrinciples of SAP Portal navigation and usability techniquesJava for WebDynpro, J2EE, and SAP ABAP for WebDynproProgramming languages such as XML, SOAP, and HTTPSAP Portal tools such as SAP Netweaver Developer Studio,Visual Composer, and Theme EditorWeb Services Security methodologies including Single Sign OnSAP Portal performance issues, optimization as well as performance troubleshooting and tuning techniquesInformation architecture, SAP Knowledge Management, and MetadataSAP modules such as EHSM, FI , SD, MM, PPMethods of developing operational process specificationsPrinciples and techniques of systems analysis, design, and testingPrinciples of program documentationPrinciples of report, screen, and form designNew trends and methods of application development related to SAP Enterprise PortalCandidates must demonstrate proficiency working in ECC 4.7 as well as ECC 6.0. To coordinate and communicate development/incidents/requests status, production remedies queue status update; handle escalations; and ensure alignment between the sector goals, IT strategy, and prioritization of projects, Incidents and Requests. Work with SAP Functional Analysts for Support and request to review Functional Specification and subsequently produce technical requirements documents. Technical specifications would include program specifications, file descriptions, screen designs, record layouts, report layouts and workflows. Should be expert in efficient coding, adherence to development standards and a global mindset are all followed throughout the development/ Incident management cycle. Contributes to the creation and maintenance of development standards, processes, guidelines and procedures.Responsible for developing, maintaining, and troubleshooting enterprise-wide application systems on our strategic ERP platforms. Ensure compliance with Sarbanes-Oxley Change Management standards and guidelines. Share he s/her knowledge within the team. Demonstrate flexibility working in parallel on multiple tickets across US/ APAC and EMEA time zone. ESSENTIAL FUNCTIONS (Limit yourself to 8-12 statements)2.List the essential functions (i.e. key responsibilities with expected end results) which must be accomplished in order to fulfill the purpose of your position as described above.A. Will manage incidents/Requests and changes by troubleshooting and bug-fixing/development of Interfaces Develop, integrate, test, and maintain web applications for an SAP Enterprise Portal.Expert trouble-shooter and proven expertise as a Production support specialist. Identifies portal security requirements including the creation of new roles and/or additions to existing roles. B. Deliver incident, request and change within EATON specified SLAs and updates to stakeholders in timely manner C. Will provide production support as needed to address custom and standard development issues D. Develops custom SAP Enterprise Portal applications using Java for WebDynpro and ABAP for WebDynpro programming languages. E. Integrates and maintains custom applications in the SAP Enterprise Portal via the creation of Iviews, Adobe Interactive Forms, pages, work sets, and roles E. Performs quality review and evaluation of SAP Enterprise Portal applications design, development, and testing efforts to optimize performance F. Develops and/or modifies SAP Enterprise Portal themes, layouts, and desktops using the Theme Editor and NetWeaver Developer Studio. H. Will maintain a global mindset during the support process to ensure that the development/fixes will have no impact on global functionality. I. Participate in improvements to applications and processes in order to decrease incidents and maintain quality. (Demonstrates Problem Management Expertise) J. Participate in continuous improvements on in-scope support initiatives. K. Participate in application upgrades by testing and documenting functionality in conjunction with Functional analysts. L. Stays current with Technology trends in Information Technology advancements M. Proven competency in presentation, training, documentation and support N. Proficient in estimating and scheduling tasks for self O. Identifies portal security requirements including the creation of new roles and/or additions to existing roles. P. Identifies and debugs potential problems within SAP Enterprise Portal and recommends solutions and processes to improve the functionality of the portal. Q. Develops and recommends methodologies and technologies to provide end-users with an intuitive interface that is easy to use within the SAP Enterprise Portal R. Provides training and technical support to end-users on SAP Enterprise Portal applications and other related areas. Basic Qualifications (Including Educational Requirements)SAP Technical Experience for (3-7 years relevant experience) in area of SAP Enterprise PortalGood team player, self-motivating and committed with an ability to work under pressure and to tight deadlinesMeet or exceed targets set for following measuresSLA Compliance All Requests & IncidentsManaging Shifts with members who are not direct reports matrix organizationCustomer satisfaction scores within SLA.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 3-7


Application Programming | Business/Systems Analysis | Database Administration (DBA) | Quality Assurance/Testing
Applying for this job will take you to an external site


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