Sign In
 [New User? Sign Up]
Mobile Version

Analyst - Siebel

Mumbai, MH
Job Code:
  • Manufacturing & Production
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

we are currently looking for experienced IT professionals to join our ADQS Oracle Development team. For more information, visit www.eaton.comADQS Oracle development (Application Development Quality and Support) is an integral part of the global IT organization with a charter to conceive, deliver and sustain solutions that enhance top line growth and earnings. To support this objective the ADQS Oracle Siebel Development leverages tools such as Siebel Customer Relationship Management (CRM), Oracle Configurator, mobile applications, portals etc.We work across both Industrial and Electrical sectors and the key areas of focus are Increase of Sales Effectiveness for Sales Team - Provide our sales organizations, and channel partners with tools & applications to perform their work more efficiently Develop a common strategy that supports multiple and localized go-to market product, service, and segment models using a shared customer-facing infrastructure for pricing, quoting, capture and release of orders that are orchestrated across our strategic ERP systems Better Understanding of our Customers - Provide transparency to our customers by enhancing customer self-service applications which make it easier to do business with Eaton Enhanced Customer Touch Points- Introduce and enhance mobile applications as an additional way to reach and capture customersSolution and detailed oriented with extensive experience delivering Siebel-based solutions. Versatile, flexible and have held such roles as Technical Analyst/Application Analyst. Possess in-depth knowledge in all aspects of the development life cycle including analysis, design, testing and development.Participates in gathering and translating business requirements and specifications into Siebel technical programming specifications. Creates well-written and reliable Siebel application programs and business objects. Performs unit testing and documentation activities on Siebel application. Communicates and collaborates with team members and internal customers.ESSENTIAL FUNCTIONS_ Communications Ability _Communicates effectively with both technical and business personnel to gather requirements, communicate expectations, identify solutions, and create action plans.Able to work with global teams and with other related teams effectively._ Analysis_Demonstrates working knowledge of Siebel technical solutions and technology. Appraises multiple alternatives and presents pros and cons of each for team decision-making._ Design_Translates business, customer, and supplier requirements into physical, logical and technical representations, allowing customers to understand how the proposed design will function to meet their needs in the Siebel solution suite._ Construction_Demonstrates proficiency in Siebel platform/tools. Produces programming deliverables (code, documentation, services, components, processes) that are of consistently good quality and operate as expected.Experienced in Siebel basic development (Configuration , Scripting , Workflows), Open UI, CTI, BIP Reports, DBs, Assignment Manager, Workflow Policies, Testing and CTI._ Designs, develops and supports Siebel solutions._Siebel Experience includes full lifecycle implementation of the technical components of a Siebel solution. Specific Siebel Application experience could include Siebel Contact Center, Siebel Sales and Service, Siebel Self-Service, Siebel Customer Order Management, and Siebel PRM.Skills include requirements definition, Siebel application design and prototyping, Siebel development(Configuration , Scripting , Workflows), Open UI, CTI, BIP Reports, DBs, Testing and CTI.EIM Designs, develops and supports all Siebel data conversions (EIM) activities. Skills include analyzing legacy data models, creating data architecture and approach, creating data profiles, data model diagrams, and data mappings in Siebel using ETL, PL SQL, and Siebel GUI tools.EAIDesigns, develops and supports integration of Siebel with other CRM applications. Skills include Siebel EAI / Siebel EIM development, integration of Siebel with other applications via programmatic interfaces, Integration Objects, ETL, Siebel ToolsDatabases Oracle, SQL._ Testing & Implementation_Creates and executes test plans for task and unit level programming deliverables. Creates test data to prove all test cases. Executes and documents results of test plans to ensure modules will operation properly in the production environment. Implements changes in compliance with Eaton practices for change management._ Production Support & Customer Service_As required, recognizes recurring production problems and suggests containment and permanent corrective actions. Provides timely, responsive support and service to internal and external customers so that the IT / business relationship is viewed positively._ Other_Demonstrates accountability for his/her own work products. Achieves basic level of proficiency with Siebel development tools. Travels as needed to fulfill project tasks. Able to Mentor junior team members, and guide third party development resources. Creates process designs that meet business requirements and that are easily executed within the Siebel framework.Basic Qualifications (Including Educational Requirements)*Requires a 4-year college degree in Computer Science or a related field.Requires 3-6 years hands on experience in development with the Siebel application 7.8 or above and Siebel Tools, hands on experience in functional design and business process documents, creating detail requirements, preparing test cases, testing, and production support cross functional applications and infrastructure teams and implementing solutions.Ability to work collaboratively. Good written and oral communications skills.Good knowledge on Version Control applications, integrated with Siebel.Knowledge on SOAP UI, STUBs.Desirable skills-*Strong focus on communication and customer / IT alignment.Ability to balance process and technology based solutions.Passion to exceed customer expectations.Experience in partnering and working cross functional with different applications and infrastructure teams to gather information and driving end-to-end technology solutions.Ability to work within a virtual team environment, while managing multiple milestones and activities.Reduced Siebel maintenance costs through design and development of reusable standard processes.Continuously Improve quality and diminish risks through sound, standardized documentation.
Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 3-6


Data Warehousing | Database Administration (DBA) | Software Engineer
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News