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Application Engineer I

Gurgaon, HR
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Job Details

ResponsibilitiesProvide proactive engineering and release deliverables, resulting in Products and services with more efficiency, lower risk, and reducedcustomer impact.Have a complete understanding of the Egencia application functionality, system flow, and technology infrastructure Develop and demonstrate detailed, proactive ownership for supported systems, including configurations, monitoring and documentationWork closely with Product Development counterparts on requirements, solution design, issue identification and resolution, problem solving and planning related to production issues and software releasesOwn the Egencia Application Engineering deliverables within a project, such as Production requirements, Application Engineering designdocuments, and Release and Implementation plansIdentify security and performance issues at multiple layers of deployment, from hardware, operating environment, network and applicationProvide feedback and guidance to product development teams on adherence to policies, standards, and operational best practicesEstablish and monitor key performance benchmarksEvaluate performance trends and expected changes in demand and capacityProvide technical expertise in identifying issues that impact release and service deliveryDevelop and maintain internal documentation.QualificationsBachelor s degree in Computer Science or a minimum of 6+ years proven experience designing, implementing and supporting enterprise level transactional eCommerce systems;Experience with multi-tiered system operations in high volume transaction environments, including web, application, and database operational support and services;Experience with managing and supporting large-scale high volume environments;Strong experience in building robust production monitoring and capacity planning;Experience driving operational and technical release requirements into the SDLC design phase;Constantly alert to opportunities for process improvement through different applications of technology, automation, or other tools;Proven ability to operate in a fast-paced, mixed environment;Thrive on tackling new challenges; your approach is to jump in with both feet and roll up your sleeves;Challenge the status quo to improve the customer experience;Adept at building and maintaining strategic relationships with a diverse group of professionals;Exceptional written, verbal and analytical skills, including the ability to concisely and accurately communicate to program managers, engineers, and senior management.Experience in a large scale Web and/or eCommerce environment;Experience with managing and supporting large-scale, high volume, Linux/Unix/Windows environments required;Experience managing environments using Java application servers such as Apache TomcatKnowledge of the following tools an asset NetScaler, Akamai, AppDynamics, Splunk, Keynotes, Chef and JenkinsExperience working in a 24x7 production environment;Experience providing operational support for Linux CertOS, Java, Apache HTTP, and Apache TomcatExperience with load-balancing, SSL acceleration, caching, and content distribution;Knowledge of SQL and database design concepts;Microsoft and/or Linux certifications.Demonstrated ability to develop productive working relationships with partners and team members, and to work collaboratively to troubleshoot and resolve production issues;Ability to work independently and to be an effective contributor in a diversified team;Practical hands-on experience providing operational support for applications;Strong problem-solver; proven ability to sort through complex issues and actively participate in development of alternative solutions or approaches;Outstanding organizational, communication, and interpersonal skills;Ability to produce results under constraints of time, budget, available expertise, existing applications and infrastructure;Must work well within a deadline-driven environment.Proven experience with, and deep understanding of, performance tuning;Expertise building, implementing and supporting monitoring tools;
Additional Degree: BE/ B.Tech (Engineering)

Experience: 6-11


Application Programming | Database Administration (DBA) | Graphic Designing/Animation/Web Designing | Software Engineer
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