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Application Manager

Secunderabad, Telangana
Job Code:
  • Biotechnology & Science
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Job Details

Develop a sound understanding of the application (technical and functional) and business environment / key stakeholders around the application usage. 2. Work with support teams to ensure applications provide good performance, stability, availability and a robust support model for the application 3. Work closely with business community in order to understand, define and implement application modifications to better serve business needs. Manage changes requested by prioritizing with business community. Translate into application roadmaps. 4. Evaluate new user requirement from Cost, Benefit and Risk perspective before committing to the end user. 5. Identify new business groups for adoption of application (increase user base). 6. Manage release cycles to periodically implement new application enhancements. 7. Use communication skills effectively to share information with business community, negotiate data delivery schedules and coordinate across other teams as needed. 8. Maintain contact with key customer groups / stakeholders to understand customer feedback / pain points and areas of improvements. 9. Ensure applications are compliant to Novartis Quality processes. Take remediation steps where there are gaps. 10. Manage efficiently operational aspects related to Issue Management, Risk Tracking, Service Reviews. 11. Ensure that IGM Controls, Security baseline controls, application vulnerability are either properly mitigated. 12. Depending on the availability criteria(HLCCD) of an application, AM is responsible to ensure that effective disaster recovery plans are in place. 13. Liaison with technology / product vendors related to the application. Understand their roadmaps and impact on application. 14. Single point of contact for all areas related to the application. 15. For GxP Applications AMs should ensure that application always remains in validated state. For non GxP applications minimum criteria of validation (obtained from e-HLCCD report) must be implemented in agreement with domain quality manager.
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 5-8


Application Programming | Business/Systems Analysis | Desktop Support | Project Leader/ Project Manager
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