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Application Support Analyst

Secunderabad, Telangana
Job Code:
  • Banking & Finance
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Job Details

Specific responsibilities/skillsMaintaining and/or creating all relevant documentation including but not limited to documents supporting change management process and procedures, job run book, data backup and retention policy, and applicable access controls documentationMonitor and manage available and rate of use for table space for schema in all environmentsMonitoring production job run times to documented SLA and troubleshoot and resolve production job failures and issuesPerforming schema cleanup for obsolete objects and reoccurring data backupsReviewing and responding to request for access to objects in schemaRequesting required Functional IDs access and managing overall harmonization of roles and information access levels across production to all lower environmentsLower environment readiness for change request development and testing for monthly and emergency releases. Tasks include, but are not limited to, maintaining object level sample selection for reoccurring data refresh requests, ad hoc data requests necessary for individual change requestsCode versioning and code repository management- creating branch from trunk after SRS window closes and changes are committed and purging old. Working with developers to obtain list of all objects for deployment to be moved to SRS tagQualificationsBS/MS degree with emphasis in MIS, Computer Science, Math, Finance, or other quantitative/business discipline3 years experience in a process environment, preferably within the Mortgage Servicing or other financial services industry3 years experience production support or similar roleExperience with Subversion or similar source code versioning toolsExperience with scheduling tool such as Control-M or similar toolsAdvanced knowledge of change management methodologies/guidelinesParticipated in all phases of the system development life cycle (SDLC)Candidate must have extensive experience with Oracle and PL/SQL. Preferred experience in Query Optimization, Debugging, and Tuning for improving performanceUNIx and shell scripting
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8


Application Programming | Database Administration (DBA) | Software Engineer | System Administration
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