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ASA Futures

Gurgaon, HR
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Job Details

Key responsibilities will includetaking ownership of operational issues and perform both short-term resolution, and development of preventive measures for the longer termapplication flow, including configuration, scheduling control and scriptingknowledge of SQL and Unix is an advantageproactively monitoring the system health and respond to alerts to provide high availability and performance of the application set including automation of health checksproblem, Change, Incident management and automation of application/system monitoringoffering consultancy and hands-on support for the transition of new services into the production environmentworking closely with peers at other geographic centers around the world using a "follow the sun" model of application supportconducting capacity planning and management review on the application setcontributing and delivering Operational improvement projectsidentifying potential threats and mitigate risks, act as a guardian of production services and change procedures are followed.About youYou are an Application Support Analystwith experience in UNIX/SQL. We want to hear from you if you have3+ years' experience supporting of mission critical systems in a high pressure environment3+ years' experience in SQL and relational databasesexperience in at least one or more of the following technologies, including automation scriptingWindowsUNIXexperience in one or more of the following technologies will be highly regarded remedy or a similar ticket handling systemconfluenceexposure to delivering enterprise level business wide support servicesexcellent customer service capabilitieseffective written and verbal communication skillsstrong problem solving skills, with accurate decision making abilitiesstrong interpersonal skills and ability to be a team playerdegree qualification or equivalent in a relevant computer science disciplinestrong automation skills in most technology platformswilling to be assigned in rotating shifts.
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-8


Application Programming | Database Administration (DBA) | Software Engineer
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