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Assistant Manager - Fault Repair


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
10-11-2016
Job Code:
58248259
Categories:
  • Banking & Finance
Applying for this job will take you to an external site
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Job Details

Roles 1. Handle Zone wise Installations pending for both New & Shifting connections2. Monitor and track Zone wise availability of Cat5e & Fiber teams3. Adherence and maintenance of100 % quality on Call and updates in CRM4. Manage Branch requirement Tracking (Man, Machine, Material)5. Responsible to ensure that ROC provides Cat5e consumption to store on time6. Responsible for tracking ROC s 100% productivity7. Conducting Reviews on Installations with ROC & AI-R8. Conducting Reviews with Vendor teams in branch9. Tracking of Cat5e consumption through CRM10. Handling escalations related to New & Shifting connections11. Tracking of Nodal, Wrong ticket escalations12. Coordinates with Store Incharge for material13. Take update on the pending fiber connections from FTL and fiber teams' availabilityKey Result AreasThis position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organizationRecruitment SpecificationsEducationGraduate in any discipline with strong MS Excel KnowledgeWork ExperienceMinimum 4-6 years of total work experience, relevant experience in ISP preferredHands-on experience in handling teams with stipulated service levels.Excellent communication skills (English, Hindi, Telugu) Should possess strong technology awareness
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 4-6

Requirements

Administration | Office Management & Coordination
Applying for this job will take you to an external site

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