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Assistant Manager - FX Investigations

Mumbai, MH
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  • Banking & Finance
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Job Details

Key AccountabilitiesAssist the AVP in the running of the daily BAU functions, including Acting as the escalation point for B3Conducting training with junior members of staff and new joiners Taking the lead in UAT for departmental initiatives and projects and proactively suggest system enhancements to improve team efficiency Responsible for the effective management and resolution of discrepancies in relation to payments and receipts with clients. Role involvesActing as the first point of contact for Premier clients. Use extensive knowledge of confirmations issues and the function as a whole to ensure exceptional client service is provided to the firms high value, or sensitive clients. Responsible for the day to day management, investigation and resolution of discrepancies in relation to a variety of FX products Ensure accurate and timely resolution of FX, MM and NDF trade breaksEnsure matching of accounting entries versus nostro statements in the reconciliation system Facilitate resolution of aged breaks and clearance of breaks on key trade integrity reconciliationsComplex root cause analysis and escalation are required to manage control within our business demonstrating the ability to communicate findings to senior management both verbally and in written format e.g. reports, packs and presentations Professional communication with thorough and detailed explanation to clients via e-mail or phoneFostering excellent working relationship with internal counterparts (i.e. Desk, Sales team, Trade Support, Settlements, Legal, Finance). Ability to negotiate effectively with all internal parties to ensure the team receives the necessary support to achieve its goals. Exercising strong judgement skills to make the necessary decisions to address client queries and ensuring all high-priority queries are escalated to the management immediatelyUphold the controls and procedures for the team, and highlight any control gaps identified to management to ensure that these are reviewed and addressed as necessary Prepare Local and Global MIS for distribution to management providing written commentary where necessaryProactively cross train on all functions performed within the team and across the department to gain an in-depth understanding of the derivative products and processes in order to drive synergies within FX Confirmations. Initiate process improvements within the team to drive efficiency and cost savingsExcellent analytical skills required to perform complex analysis on the volumes and process flow to identify the root cause. Suggest innovative solutions to improve efficiency and provide the AVP with a detailed breakdown to quantify the time/headcount savings from the initiativeAct as the key point of contact with stakeholders (i.e. Technology, Change Manager, Team AVP) in order to implement change
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-5


Financial Analysis | Investment Banking | Investor Relationship
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