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Associate, Default Servicing Operational Controls

Bengaluru, KA
Job Code:
  • Banking & Finance
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Job Details

Responsibilities The candidate is responsible for testing and to provide responses to investors or any audit queries. This includes identifying and reporting the findings to the management. Perform other duties assigned by management. Contact foreclosure or bankruptcy attorneys for any information or queries. Willing to work extra hours as per the process requirements/Flexibility to work in accordance with Business requirements. Self-driven, should be able to handle high pressure. To make sure the responsibilities of each functional area assigned are completed on time in the most efficient and productive manner. Complete ad hoc projects when so required. Continually reviewing assigned work to ensure it is being completed in the most efficient manner. Ensure departmental capacity to effectively handle daily workloads. Continually train, lead, motivate and develop peer staff members. Supply timely reporting to Supervisors/Team Leads. Responsible for all aspects of default servicing audit requests (external/internal/State exam) and all internal testings (NMS/FC/BK/Invoicing). Maintaining the database to track each request coming to the DSD mailbox and following up with the assigned analyst until closure. Managing DSD Compliance mailbox and assigning all the queries to the correct POC Key Result Areas (KRA) Ensure absolute compliance with all internal requirements, in addition to State and Federal Regulations Provide complete validation of all initiatives and quality control reporting Achievement of a minimum of 98% compliance ratings across all Default Servicing Business Units QualificationsQualifications Degree preferred Two to three years mortgage banking experience, preferably in foreclosure and bankruptcy required. Attention to detail. Good communication skills. Extensive knowledge of the foreclosure process. Knowledgeable in Excel, Access, and other information processing programs. Ability to perform complex calculations using calculators and systems is required. Ability to reason and exercise sound judgment. Ability to handle sensitive and confidential information appropriately. Problems can be somewhat complex and require a systematic, organized approach to resolve
Additional Degree: B.Com. (Commerce)

Experience: 2-3


Audit & Risk | Loan/Mortgage
Applying for this job will take you to an external site


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