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Associate General Manager

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  • Retail & Wholesale
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Job Details

AccountabilitiesKey Performance Indicators Effective engagement with business partners in enabling them deliver business results Sales, Income Penetration, ATV (UPT and ASP), SPP and IPPUndertake and present in-depth category and brand level insights on periodic basis to influence key business decisions Weekly category and brand performance report Monthly destination and nationality report across categories with OFI s Monthly insights on Transfer pax trendDeliver retail operations excellence across duty free stores by developing robust processes and practices and ensuring execution on floor Daily operations check-list Weekly stock ratio analysis for Top (A/B) SKU s across major categories VM best practice in line with international benchmark Mystery Audit Score Airport Retail Survey Quality IndexUndertake periodic benchmarking exercise to help position IGI duty free as leading operator amongst majors Monthly price benchmark for Top 25 SKU s of all categories with major international airports Monitor and present on monthly basis international trends, events, launches, category benchmarksUsing consumer insights, plan and execute robust marketing campaigns to help drive penetration / ATV across duty free stores One major airport led campaign each quarter 1 major cross promotions each month with major stakeholders Enrich collaterals, bags, brand elements, labelling in line with best practices Develop and execute pricing strategy Effective business partner management and contract administration Concessionaire Satisfaction Index Day Sales Outstanding Contract compliance trackerEngage with leading travel retail brands to position IGI as airport of choice for their outlets No s of New Outlets launchedLead drive to resolve regulatory issues impeding duty free business Work on issues pertaining to FSSAI across relevant categories LAGs and quota increase Currency permissibility limits
Additional Degree: BE/ B.Tech (Engineering)

Experience: 12-15


Channel Sales | Corporate Sales | Relationship/Account Servicing
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