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Associate - KYC Operations Team Lead

Secunderabad, Telangana
Job Code:
  • Banking & Finance
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Job Details

Understanding and implementation of KYC standards, guidelines, policies and procedures Selection, performance management, and overall development of employees within their assigned team Perform day to day management of a team of KYC Operations Analysts and Reviewers, including coaching and providing ongoing performance feedback Conducts analysis of daily/monthly metrics to track performance of individual team members over time to evaluate performance, learning, and capability Effectively address any issues that might be escalated by either internal or external customers Identify special training needs that may benefit team members to increase team efficiency and quality Proactively highlight potential issues to management Drive Process improvements and implement process changes as necessary Identify root causes, understand connections and implications and evaluate alternatives Make decisions that are effective and well-grounded based on guidelines, policies, and insights Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practicesQualifications Bachelor s Degree and/or Graduate Degree 7-12 years experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance andKYC Proven track record of ongoing coaching, educating and directing a team. Experience with leading a new team with limited Subject Matter Expertise Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time Excellent interpersonal skills necessary to work effectively with colleagues and senior management Strong relationship building skills to influence/negotiate desired outcomes Ability to deep-dive and investigate issues to see a successful resolution Experience with the build out and execution of a new team or procedures Ability to identify risks and issues and successfully navigate through to completion Possess strong computer skills Lotus Notes and Microsoft Office Suite including Excel, Word and PowerPoint Self-reliance and willingness to "own" problems and creatively find solutions Strong interpersonal and verbal/written communication skills Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment Develop and lead a team that is responsive to dynamic organizational and operational changes
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 7-12


Relationship Mgmt | Risk/Credit/Economic Analyst
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