Sign In
 [New User? Sign Up]
Mobile Version

Associate Systems Analyst

Bengaluru, KA
Job Code:
  • Banking & Finance
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Participate in the maintenance of the TM1 and Cognos BI environment, including diagnosing, troubleshooting, and initiating corrective actions; develop solutions to system technical issues and systems process issues; develop automated solutions to minimize administration and support effort Participate in the technical environment support of the TM1 and Cognos BI environments, including diagnosing, troubleshooting, and initiating corrective actions; provide scheduling and support for technical issues and required environment updates; develop automated solutions to minimize administration and support effort Act in the capacity of L3 application and user support for the TM1 and Cognos BI users and technical environment; L3 support is expected to resolve issues and questions escalated by L2 support on a timely and effective basis, perform root-cause analysis, and propose application technical and process updates to permanently resolve issues Understand and adhere to defined Visa SDLC processes, including documentation, testing and approvals Understand and ensure adherence to customer service level agreements for TM1 and Cognos BI Participate in the development of unit and integration testing plans, testing scripts, enhancements, custom modifications and interfaces to be developedProvide, or require responsible parties to provide, root cause analysis for any systems or process issue; ensure remediation plans are devised, discussed and agreed up that result in permanent resolution of issuesQualificationsREQUIREMENTSBachelors Degree in Computer Science or related technical disciplineRequires a minimum of 2 years progressively responsible experience in TM1 and/or Cognos BI application administration, development and support, preferably including a minimum of 1 year of experience with the latest TM1 product (currently 10.2.2)Requires demonstrated experience in automating processes and jobs on an end-to-end basis. Experience with shell scripting, Windows batch scripting, SQL, and MAXL strongly preferredExperience with other IBM products, including Watson Analytics, Planning Analytics will be preferred Working knowledge of SDLC, testing methodology, and quality engineering required Demonstrated problem identification, analysis and solving skills required Demonstrated ability to absorb, analyze, and understand new information, technologies and practices quickly required Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users required Proven ability to manage multiple activities of varying complexity while prioritizing and focusing on critical tasks and issues required Active listener, customer focused, relationship builder, team player requiredExperience working in a multinational environment very strongly preferredExperience working with IT staff in multiple locations strongly preferred Ability to empathize with both the technology and business viewpoints preferred
Degree: MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | BCA (Computer Application)

Experience: 2-5


Database Administration (DBA) | Quality Assurance/Testing | Software Engineer
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News