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Associate Technical Support Engineer- Windows Internals

Bengaluru, KA
Job Code:
  • IT
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Job Details

? Good understanding of Windows architecture? Good understanding of Startup and Shutdown sequence in Windows ? Good troubleshooting skills of Core Windows OS components (RPC, DCOM, WMI etc) ? Good understanding of Microsoft Terminal Services & Printing architecture? Exposure and troubleshooting experience in a Windows Active Directory domain environment is crucial. ? Strong understanding of DNS, DHCP and other networking concepts.? Logical thinking and logical troubleshooting approach are extremely important. ? Ability to analyze Memory dumps of Windows Processes and also the OS.? Good understanding of Virtualization and hypervisors ? Hands on experience in analyzing network traces, debug logs, perfmon logs etc is a must.? Knowledge of troubleshooting tools - Windows built-in tools, Sysinternal tools(process monitor,process explorer etc) and other 3rd party tools ? Ability to read and understand C, C++, .net code, knowledge of PowerShell scripting, SQL database and Storage will be a definite plus.RequirementsMinimum of 10-12 years experience in a Tech Support environment. Strong understanding of Windows 2003/2008 Servers in a networked environment .Good understanding of Windows Internals. Familiarity with debugging tools like windbg. Basic understanding of C++ and Dot net. Should be proficient in handling tools like perfmon and procmon. Should have excellent verbal and written communication skills. This position will require you to work on night shifts with a potential for extended coverage.
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science)

Experience: 10-12


Application Programming | Network Administration | Software Engineer | System Administration
Applying for this job will take you to an external site


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