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BAC and BSM Systems management specialist

Bengaluru, KA
Job Code:
  • IT
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Job Details

Support HP BAC BSMManage availability and health of the mentioned toolsMaintain a current level of software / solutionUser management for the toolsIncident management related to those toolsChange management related to those toolsProblem management related to those toolsInvestigate problems with software or software setup/customizationsPerform planned regular maintenance activitiesMaintain software setupManage system management infrastructure software complianceOptimize BAU tasks by automating themEvaluate new product releaseDesign and develop supported customizations for system management software productSupport service management for e2e monitoring chain7x24 support based on callout duties during outside office hoursSupport capabilities with monitoring requirements/questionsAdvice projects for monitoring intakeSetup and maintain service documentationSetup/record/modify Vugen scripts for E2E measurementsWeekly customer onsite application intakesBi weekly eventmgmt meeting for xHP/xF/xAABDeliver input/quote for WOPR/SWOR (customer requests)Customer report and planning, adjust adhoc on customer request\Patch mgmtHow well help you growYou ll have access to all the technical and management training courses you need to become the expert you want to beYoull learn directly from expert developers in the field; our team leads love to mentorYou have the opportunity to work in many different areas to figure out what really excites you Self starter, good, experienced BAC/LoadrunnerVugen specialistBoth operational and engineering role Knowledge/experience with multiple platform typesCreate and implement e2e monitor solutions in development, test and production environmentsProvide technical assistance related to the component monitoring products, like installation, configuration, set up, troubleshoot, performance tuning, deployment etc.BAC v8 and BSM v9Strong Loadrunner/Vugen knowledge and experienceAble to advise projects on monitoring requirementsProven communication SkillsCustomer facing50% BAU / 50% Projects
Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science)

Experience: 2-5


Business/Systems Analysis | Configuration/Release Mgmt | Quality Assurance/Testing | System Administration
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