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Back Office/Phone Banking Executive for HDFC Bank

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  • Banking & Finance
  • Miscellaneous
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Job Details

Job DescriptionGenerate financial ratios, using computer programs, to evaluate financial status. Evaluate customer records and recommend payment plans based on earnings, savings data, payment history, and purchase activity.Phone Banking is a low cost, Direct banking Channel of Bank providing uniform and consistently high standards of service delivery across the units.The scope of the channel covers servicing of all Retail Liability, Credit Cards, Assets' (EMI based loans) & Demat, Mutual Funds and Hot listing desk customers and cross-selling of all Asset products, TPP products, Card products, and Fixed DepositsBroad Job Roles and ResponsibilitiesHandling of inbound calls received from customers inquiring on their account, Credit Card, product or process related information.Strive to consistently meet Customer Satisfaction Parameters and meet the defined service standards. Meet productivity standards .Revenue generation through cross selling of the Banks products identified for cross-sell.Eligibility CriteriaGraduate in any stream from a recognized UniversityGood Communications skills with Fluency in EnglishComputer LiteracyWork on MIS for generate Customers Data Phone Banking.SalaryINR1,00,000 to 1,32,000 P.A. +incentive/performance BonusIndustryBanking /Financial Services /BrokingFunctional AreaFinancial Services ,Banking ,Investments ,Role Back Office Executive/Phone Banking ExecutiveKeyskillsDesired Candidate ProfileEducation- Required, Any Graduate - Any SpecializationPGAny Postgraduate - Any SpecializationSend your CV kolkataphonebanking@gmail.comShould be Eligible for Cross SalesGood Com. Skills-JOB INTERVIEW.PATCHY FUTURE SUCCESS FACILITATING (P) LTD.63,Rafi Ahmed Kidwai Road,Overseas Business Center, ALTAVISTA Kolkata-700016.Near Bata More ,Park Street, Time 1000am to 1130am
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-3


Retail Finance | Other Finance | Banking -General
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