Sign In
 [New User? Sign Up]
Mobile Version

Backup Administrator

Bengaluru, KA
Job Code:
  • IT
Applying for this job will take you to an external site
  • Shortlist
  • Email Friend
  • Print

Job Details

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers. Incident Management Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents. Escalation Management identify potential escalations and alert management proactively. Problem Management Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility. Change Management/Implementation Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area(s) of technical responsibility. Patch and Security Management Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Configuration Management Ensure Configuration Management Database (CMDB) entries are complete and accurate. Solution Design Apply HP solutions to meet moderately complex customer and/or trade/HPIT infrastructure needs within area(s) of technical responsibility. Quality Provide continual improvement recommendations/direction setting advice within work team. Project Management Participate in customer and internal projects, including transformation. Lead projects from own responsibility area. Customer Relationship Management Balance internal needs with customers and/or internal businesses/end user's needs within defined parameters. Teamwork Work as part of a team, which may be virtual, global, and/or multi-functional. Seen as a resource to the team within area of technical responsibility. Typically advises or sets direction for May provide leadership for small customer(s) or provide input for larger customer(s) Sub-region or region QualificationsEducation and Experience RequiredBachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold entry-level or intermediate-level certification(s) in work field. Typically 2-5 years of relevant experienceKnowledge and Skills RequiredTypical skills include Understanding of technology in direct responsibility (developing) General understanding of related technologies Customer Service General Project Management (developing) Customer/Vendor Management (developing) Business Analysis (developing) General Financial ManagementCritical Competencies to Drive Business ResultsBusiness Execution & Performance MonitoringActively monitors business performance to ensure effectiveness, adjust strategy as required, and identify investment returnsProgram Tracking and ReportingContinuously mines program data to assess overall contribution of program to business successCost and Budget ManagementEstablishes, tracks and enforces spending parameters to protect HP's business assets, and ensure their effective engagementOperations Building/Process ImprovementMonitors, troubleshoots, and improves area-of-control operational processes to ensure optimum performance and practice consistencyOutsourcing Methods/ProcessesSystematically uses Information Technology (IT) Outsourcing Methodology (ITOM) to coordinate activities and communications, and contribute to the achievement of desired resultsClient/Customer Relationship BuildingDemonstrates client-sensitive practices within the account(s) and internal gate-keeping within HP to support building strategic trusted advisor statusHPS/BU Business ContextUnderstands the market segments sold into, the business challenges addressed by HP Services (HPS)/Business Unit (BU) solutions, and HP's strategy for market penetrationHPS/BU SolutionsUnderstands HPS/BU solutions in area-of-responsibility- what they consist of, product roadmaps, key technology concepts, and the competitive landscape in which they are soldHPS Solution InterfacesUnderstands how services in area-of-responsibility fit within or interface with the sales of other solutions - HPS, other Global/General Business Unit (GBU)s, or HP's partner strategiesChange ManagementDevelops methods for supporting innovation and change across the organizationProblem SolvingApproaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution
Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 2-5


Application Programming | System Administration
Applying for this job will take you to an external site


© Copyright 2015 Al Nisr Publishing LLC - powered by Gulf News