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BAU process Consultant L4


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
19-11-2016
Job Code:
58329129
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

Manage client engagements with senior stakeholders and project teams Provide business analysis skills to solve problems, understand and document customer requirements Assist clients with ServiceNow roadmap development and delivery to support their business change initiatives Project management, using Agile methodology, to manage projects and ensure successful delivery Provide advice and guidance to the client on the best approaches for implementing ServiceNow in terms ofo ITIL best practiceo SN best practiceo Industry trends and use of SN Sequencing and allocation of development work to Implementation Consultants and supervising the delivery of that work Outstanding Communication skills, professional and approachable Proven ServiceNow and Service Management implementation and consultation experience Excellent client facing and engagement management (trusted advisor) Strong analysis and problem solving skills Proven functional and business requirements gathering with specification writing In depth understanding of Service Management best practice - ITIL Thorough knowledge of Project Management methodology - Agile
Degree: M.Sc. (Science) | MCA/ PGDCA | ME/ M.Tech./ MS (Engg/ Sciences)

Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science) | BCA (Computer Application)

Experience: 7-10

Requirements

Application Programming | Database Administration (DBA) | Software Engineer | System Administration
Applying for this job will take you to an external site

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