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Big Time Hiring for DCOPS @ HCL...Call Tina @ 9686113104


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
04-11-2016
Job Code:
58213176
Categories:
  • Miscellaneous
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Job Details

TO BE THE BEST. JOIN THE BEST.Hurry up ! Immediate openings for Tech Support / Service Desk with HCL @ Bangalore / Chennai / NoidaClients HCL @ BangalorePost Service Desk / IT Help Desk / Technical SupportExperience 6 months 4 yearsQualification Only GraduateRemuneration 3 Lakhs to 4 Lakhs { 20% to30% Hike on Current CTC }Location Bangalore / Chennai / NoidaCAB - 2 WAY CAB PROVIDEDSHIFT - Rotational US / UK / AustralianSkill - IT Helpdesk - Service Desk Management - Technical Support - Data Centre OperationsExcellent communication with International Voice experienceCURRENT OPENINGS IN BANGALORE -Accenture IO - Upto 5 LacsDell International - Upto 3. 4 LacsIBM INDIA - Upto 3.4 LacsHCL - Upto 4 LacsUnisys - Upto 4 LacsDell - Upto 4 LacsTangoe - Upto 3 - 4 LacsJob Description -Responsibilities include Investigate and Diagnose Issues. Identify, track and resolve issues. Maintain strong communication amongst the various groups. Manage strong data and process integrity. Drive resolution for Level 1 issues around Laptop support, desk top support, Application support. Mode of Resolution- Predominantly through Voice Interaction and also through email , chat & remote support. Continuously strive for self-development through multiple channels.Basic Qualifications6months to 5 years of total & relevant experience.( Technical Service Desk Support)Strong communication skills & Strong problem solving skillsBachelor Degree in Computer Science or equivalent experienceCatalyst skills- ( Good to have/ Desired Qualifications)Working knowledge of Operating Systems (Windows 2000\2003, Linux\HP UnixWorking knowledge of Message Handling Technologies (JMS, MQseries, WMQI, etc)Working knowledge of Database Technologies (Oracle 9 + and \ or Informix)Working knowledge of LAN/WAN and Firewall SupportThe candidate should be willing to work in 24/7 Shifts. "Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to Internal End Users and External Commercial Account End Users across North America, EMEA & AP.Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.Self rating of the candidates on Windows applicationsa. Basic Knowledge on control panel applicationsb. Basics of MS-officec. Knowledge on LAN/WAN/internet applicationsd. Basics on broad-band connections, etc. how to solve issues on internete. Troubleshooting exp. In Basic network, Windows operating system, blackberry troubleshooting, OUTLOOK" SUCCESS FAVOURS A FEW " If you are interested in the Profile, CALL / WALK-IN @CONTACT PERSON Tina / ViniCONTACT NO. 9686113104 / 9686113108 / 9538869695EMAIL hr7.tpn@gmail.com / hr23.tpn@gmail.comWalk-in on any Weekday between 9 am to 6 pm @PERSONAL NETWORKS - 505, 5 Floors, South Block, Manipal Centre,Dickenson Road, M G Road, Bangalore - 42Near Bangalore CENTRALCURRENT Technical OPENINGS IN BANGALORE -JP Morgan - Salary upto 5 LakhsHSBC - Salary upto 5 LakhsMPHASIS - Salary upto 3.2 LakhsALTISOURCE - Salary upto 3.2 LakhsIBM INDIA - Salary upto 4.5 LakhsCONCENTRIX - Salary upto 3.2 LakhsCAPITA - Salary upto 3 LakhsAEGISMINACSOTHER CITIES -ACCENTURE - IT HELP DESK, Kolkota, Pune, GurgaonHCL TECH - IT HELP DESK, NOIDA, CHENNAIIBM INDIA - IT HELP DESK, HyderabadUNISYS - IT HELP DESK, Hyderabad" IF YOU ARE NOT INTERESTED IN THIS PROFILE... KINDLY FORWARD THIS MESSAGE TO AL L YOUR FRIENDS & RELATIVES .." BEST WISHES THE PERSANAL NETWORKS TEAM "
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-5

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