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Branch Business Manager

Mumbai, MH
Job Code:
  • Banking & Finance
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Job Details

1.Sales & Distribution* Achieve the Business target for the region / area.* Build and manage distribution mix through sourcing channels, Alternate channels to achieve the required channel and product mix.* Grow the existing channels and develop alternate sourcing channels, Tele-Sales channels and referral channel to meet the current and future business projections.* Manage profitability Productivity, Yield and acquisition cost within the budgeted levels.* Achieve the budgeted cross sell targets.2.Collections* Be the owner of Collections for the accounts for the location handled.* Management and presentation of Collection management information systems (MIS) and regular performance reviews.* Handle through the sales team members, the on ground collection.* Manage delinquency related parameters and ensuring are within triggers.3.People Management & Performance Management* Identification, hiring , training and retention of the desired sales staff at regional & area levels.* Implement the performance management system and culture as per the objective of the organization.* Implementing the monitoring mechanism and MIS to ensure that each parameter of KPI is constantly measured, reported, analyzed and improved.* Act as a constant source of feedback to product and policy teams to aid in innovating the current product offering andlaunching new products.* Monitor Volumes, Productivity, COA, Yield, Cross Sell penetration, NCL, 0-6 MOB delinquency, Service Quality, Product Mix, Channel Mix, Segment Mix, Sanction Rate and Disbursal Rate.4.Governance & Compliance* Implement processes as per policy.* Educate and train the team members on the policy requirement.* Ensure and check that policies and standards are being implemented at the ground level.* Ensure that the recommended process of appointment, management and review of the DSAs and DSTs is being followed.* Implementing the Fraud Control systems.* Ensure that region / area is always Audit Ready and Complaint with internal and external policies and regulations.3. Customer Service* Create a customer centric culture.* Implement, measure, monitor and control parameters that improve customer experience.* Knowledge & Skills Required.Desired Candidate ProfileSkills required Should be able to manage sales & collection function of the branchShould have Exposure of Property backed & Asset based lending products Should have knowledge about local industrial trend /MachineriesBasic knowledge of Legal aspect of the recovery unit Should have corporate sales exposure
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-8


Accounting/Financial Products | Channel Sales | Corporate Sales | Relationship/Account Servicing
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