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Branch Manager

Delhi, DL
Job Code:
  • Banking & Finance
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Job Details

Customer Relationship ManagementWork with other team members, agents and key customers to solve specific challenges and leverage growth opportunities.Maintain contact and friendly relationships with customers and suppliers, building a favourable company image. Resolve problems and complaints as they arise.Direct and coordinate counter and outside sales (if applicable) efforts. Assist in account development. Direct sales program to develop new markets. Make joint calls with salesmen as needed.Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Understand product applications and help customers in their selections.OperationsReview daily reports, taking appropriate action as needed.Financial ManagementResponsible for the cost effective requisition supplies of needed equipment, supplies, and outsourced services with acceptable suppliers.Develop sales and expense budget for the branch operations.Analyze and evaluation of activities, costs, operations, budgets and forecast data to determine branch progress towards stated goals.Human Resource ManagementAssign and directs all work performed in the branch and supervises all areas of operation in accordance with established company policies/procedures, objectives and applicable laws.Through management decisions, communication and behavior, creates a culture and a team that works together to meet customer needs and achieve desired results.Anticipates staffing requirements to meet operational needs.Participate in the recruiting and interviewing process of new employees.Oversee training as well as identify and foster development opportunities for all branch personnel as required or needed.Periodically evaluates the performance of branch personnel, develop goals and objectives. Provide both formal and informal feedback on a regular basis.Become familiar with associate handbook. Ensure policies and procedures are communicated and followed.Promote an environment of empowerment, respect, and trust while holding team members accountable for their actions.Maintain branch security, opening and closing of branch, oversee cash deposit activity.Attend periodic branch manager's meetings.Complete and submit in a timely manner all necessary paperwork regarding personnel, accounting, accounts payable, etc.Manages workflow to assist staff in balancing priorities, providing backup support if needed and otherwise ensuring that all work is accomplished with an appropriate sense of urgency.Be willing, able, and capable of performing any branch job function as needed.Ensures facility is maintained in a neat and professional manner.Solicit feedback from subordinates, peers, and other team members with the goal of personal or operational improvement.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-3


Accounting/Financial Products
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