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Business Analyst

Job Code:
  • IT
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Job Details

Key responsibilitiesFunctional Support Serves as a subject matter expert for the Procure to Pay process preferably in one or more focus areas around materials planning, purchase order process, creating blanket purchase agreements, internal requisitions and setup configurations (such as safety stock, dual sourcing, min-max replenishment, product information management etc)Supports data integrations and interfaces involved in systems supporting Procure-to-Pay Process (materials planning, purchase order process)Provides L2 functional support for the P2P process to the business with added focus on data management and supportGathers, analyses and normalizes relevant information related to, and from related business processes, functions, and operations to evaluate data credibility and determine relevance and meaningTroubleshoots process/functionality related issues and assigns tickets related to the P2P application cluster to the concerned teamValidates and details application enhancement requirements from business users and converts the same into proper requirement specifications for onward submission to development team / L3 service providersWorks with support teams to manage execution of change requests / application upgrades and organize deployment and transition to service operationsProactively brings ideas based on his/her experience and understanding of the business users needs for new development and enhancementsAssists in business process redesign as neededCommunicates the solution to business directly or through other support personnelApplication Co-ordination & SupportAnswers, analyses and provides quality checks for incoming tickets from end users and routes them appropriatelyGathers and validates change requests and bug fix requirements Supports governance forums to ensure tickets are resolved on time and sends reminders when neededOrganizes ad-hoc backlog campaignsLiaises with other Business application groups in day to day operations
Additional Degree: BE/ B.Tech (Engineering) | B.Sc. (Science)

Experience: 4-9


Application Programming | Business/Systems Analysis | Network Administration | Quality Assurance/Testing
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