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Business Process Manager DART Team

Mumbai, MH
Job Code:
  • Banking & Finance
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Job Details

The Reference Data DART Lead is responsible for triaging, analyzing, and monitoring the remediation status of referencedata quality issues which are identified by reference data subscribers across the firm. The Lead is also responsible forreporting on the status of data quality issues in various Firmwide forums. This role reports directly into the Reference DataQuality Program Head within the Reference Data Chief Data Office.Responsibilities Define a consistent operating model, roles and responsibilities, and process for triaging, analyzing, and monitoring theremediation of data quality issues across all Reference Data Domains Triage data quality issues identified by reference data users across the firm; ensure that sufficient information is providedto action the issue, and perform follow-ups as necessary Perform in-depth root cause analysis and make recommendations for addressing identified deficiencies or improvementsto specific business processes Prioritize the remediation of data quality issues; identify and assign owners and stakeholders responsible for drivingresolution of issues Monitor and report on status of new and existing data quality issues to key stakeholders Escalate issues/roadblocks to appropriate stakeholders as necessary Identify key data quality issues, risks, trends, and observations across all reference data domains, and report results andanalysis to key stakeholders Partner with Data Domain Operations teams to identify, develop, and update data quality measurement rules Provide input to Reference Data Domain Executives in developing procedures for the Reference Data Quality Program Bachelor s degree and demonstrated prior experience in a data quality/quality testing role, preferably in a financialservices organization Excellent relationship management, influencing, and executive-level communication skills, including the ability to quicklyadjust messages based on different audiences and agendas Familiarity with information management tools (e.g., JIRA), data governance tools (e.g., Collibra), and other similar/relevant data quality management tools Experience in data quality issue analysis, root cause analysis, issue monitoring, and reporting Strong analytical and problem-solving skills and strong attention to detail Ability to analyze large amounts of data, identify trends, and incorporate into reporting Strong project management experience, preferably in a cross-LOB/function role Ability to prioritize and manage expectations Familiarity with reference data, end-to-end reference data flows, and reference data domain-specific expertise ispreferred but not mandatory Experience leading and managing teams
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-6


Application Programming | Business/Systems Analysis | Database Administration (DBA) | Quality Assurance/Testing
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