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Capgemini,Cognizant,IBM,SLK Global


Source:
TIMESJOBS.COM
Location:
New Delhi, DL
Date:
30-11-2016
Job Code:
57543976
Categories:
  • IT
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Job Details

Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc. Meet customer requirements through first contact resolution Clarify customer requirements probe for and confirm understanding of requirements or problem Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathySend your resume on this email id - it.placement99@gmail.com Intrested Candidate can email his/her CV/RESUME at it.placement99@gmail.com
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-3

Requirements

Other IT Hardware
Applying for this job will take you to an external site

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