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CASS Team Lead

Secunderabad, Telangana
Job Code:
  • HR
  • IT
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Job Details

Support employees in planning requested meetings in their agenda appropriately together withcounterpart in Belgium Process invoices charged to Colruyt by Belgian telecom companies with in the SLAs Update hardware asset inventory of shops in Belgium. This helps us to have a track of assetwarranty and trigger us for renewals as required Act as a travel desk to facilitate employee domestic/international travel s Facilitate IT hardware procurement for India in coordination with requestor & external suppliers/vendors Coordinate with HoD s, team/project managers to facilitate appropriate reporting for theirreview Expectations from candidate. Planning & Organization (Operations & Support). Accountable for quality of deliverables. Oversee domain activities & provide necessary facilitation. Focused on continuous improvement of services (Operations/Support). Ensure the documentation (Process/procedure) is upto date. Take ownership in addressing the issues by coordinating with relevant stakeholders. Track & report on relevant KPI's at appropriate intervals. Be innovative & focused on implementing effective/efficient solutions. Identify and signal needs (workload, resource requirement etc.). Act as first point of escalation. Fair knowledge on all different domains and its processTeam Development. Provide feedback to team members on their operational performance.. Share own experiences, learning's and best practices with team as necessary. Organize knowledge/experience sharing sessions among the team members to help improvetheir learning capabilities People Management. Ensure optimal resource utilization. Act as a Coach/Mentor. Identify the growth path for each team member & facilitate the means (eg training) todevelop them. Ensure to create resource back-ups, succession planning & manage attrition risks. Handle people issues & escalations Optional Responsibilities. Help team manager during hiring process. Contribute to CI internal projects. Take-up the role of project manager if needed. Involve in the execution of Operations/Support/Projects if needed
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 4-8


Administration | Office Management & Coordination
Applying for this job will take you to an external site


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