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CIB - Transaction Processing Supervisor - Team Leader

Mumbai, MH
Job Code:
  • Banking & Finance
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Job Details

The primary responsibility of this position is to support the day to day Operations for the Payments Processing Function. The candidate will report to a Process Manager. The role involves processing of USD Manual payments for our Global clients. Key Responsibilities would include- * Repair of electronic/manual wire transfer instructions for USD currencies Update changes to client information on the Global applications used by function. Process Manual instructions received on fund / wire transfers for global currencies. Review, research and dispose of Funds Transfer by crediting client accounts or returning funds to remitting bank. Review and process accounting for compensation claims on behalf of clients. Review and process accounting of "other bank" charges against client transactions. Monitoring transaction activity and control settlement timeframes for fund transfers. Manage team queries & escalations. Manage Team Performance & Metrics Graduate with Minimum 2 years - International Payment Processing Operations. Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial. Working Knowledge of SWIFT & international payment conventions & practices is preferable. Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player. Excellent written & oral communication skills in English. A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate. An acute client focus. Strong PC and analytical skills. Knowledge of MS Access, Excel, PowerPoint, and Word. External Description is the same as internal
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-7


Back-end/Transactions Processing
Applying for this job will take you to an external site


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