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Citrix Engineer (Cloud Services)

Mumbai, MH
Job Code:
  • IT
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Job Details

Role ResponsibilitiesProactive management and monitoring of Brennan IT's multi-tenant Citrix platformProactive management and monitoring of customer Citrix environmentsMaintenance of the Citrix SOERemotely resolving tickets for managed and non-managed servicesRoot cause investigation and remediationBuilding templates and service catalogsAutomated patching/deploymentAssisting the project team in onboarding new customersDR TestingProvisioning of new Citrix related infrastructureProject DocumentationCitrix server assessmentsAbility to backfill short term resource constraints in AustraliaExperienceMinimum of 5 years IT support experience with technologies such as Microsoft, Citrix, Linux, VMware, SymantecSkills & CompetenciesWorking knowledge of hardware platforms including HP and CiscoIndustry based certificationsPrior experience within an outsourced service delivery environmentWorking knowledge of ITSM service delivery conceptsPrior experiencing with consulting servicesExposure to Telecommunications concepts (Data/Voice)Key Qualifications EssentialMCSE or MCITP Windows Server 2008 or higherCitrix Certified Professional - Virtualization CCP-VCitrix Certified Professional - Networking CCP - NNetworking FundamentalsDesirable Citrix Certified Expert - Virtualization CCE-VHP / CISCO server hardware server exposure (Vendor certification would be nice to have) - SophosSkills/Exposure in the technologies such as VMware/ Hyper-V/ Symantec Endpoint /Office 365Additionally, we are looking for candidates who haveMotivation for self-development and working with highly skilled teamPassion to learn, exceed and grow into a long term careerAbility to work in a 24*7, billable hour environmentGood verbal and written communication skillsPassion for customer service * Passport with 2 years validity
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 5-10


Software Engineer | System Administration
Applying for this job will take you to an external site


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