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Client Services Manager


Source:
TIMESJOBS.COM
Location:
Bengaluru, KA
Date:
07-11-2016
Job Code:
58208808
Categories:
  • Biotechnology & Science
Applying for this job will take you to an external site
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Job Details

The roles and responsibilities of the Manager Client Servicing include the following Identifying opportunities and building relationships with the assigned accounts Meeting customer expectations and response time and providing assistance in formulating solutions to increase the win ratio Performing time-effort estimates for new projects and understanding the parameters of projecting project profitability Organizing project kick-offs and content/creative/editing/QA-related team discussions Participating in training programs and training individuals in the team Complying with quality, confidentiality, and security standards Adhering to and following quality systems, processes, and policies Complying with training and specificationsDesired Skills and Experience Education BE/BTech/BCA, or any degree with MBA Experience12-15 years of relevant experience in program management, with adequate experience in E-Learning Healthcare background Should be self-driven and display leadership skills Extensive client development experience with pharmaceutical or pharmaceutical services industry Proven business and negotiation skills Excellent communication skills (verbal, written, and interpersonal) Client-oriented attitude with focus on creating strong long-term relationships with clients, and encouraging others to work toward this goal Ability to manage multifunctional teams and build a conducive work atmosphere
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 12-15

Requirements

Administration | Office Management & Coordination
Applying for this job will take you to an external site

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