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Cloud Operations Manager

Bengaluru, KA
Job Code:
  • IT
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Job Details

B. Aims & GoalsThe primary aim of the MSP/ Operations Manager is to ensure that he Spearheads the implementation, operations and maintenance of cloud-based initiatives to ensure that systems are scalable, reliable, secure, and supportable, and that they achieve business and IT performance and budgetary objectives. The Cloud Operations Manager oversees a team of experienced system administrators and engineers responsible for managing all aspects of the Amazon Cloud environment. Responsibilities include, executing on the organizations cloud environment goals, innovate ways to increase system performance and efficiency, build and maintain processes to empower the Cloud Operations team to meet business goals, and work closely with technology engineers.C. Experience level & QualificationYour responsibility will be to direct a team to build and support a dynamic, highly available, and efficient cloud environment. Maintain and improve production and non-production environments to meet uptime, performance, cost efficiency, and security goals.Collaborate with technical and business leadership to identify Cloud technology priorities.Approve implementation plans for new initiatives and oversee execution to completion.Coach and train a team to improve their technical and professional skills and further their careers.Build incident escalation and notification processes to meet business needs and client expectations.Ensure Cloud operations adheres to SLA as committed to ACE cllients.Regular system performance reporting and communication, including root cause analysis and identifying mitigation steps.Should have previously handled or be able to handle 24*7*365 requirements.D. Experience level & Qualificationa. Experience Level Atleast 10 yrsRelevant Experience should be atleast 5 years.Should have worked in Cloud operations environmentb.Educational backgroundDegree in Information Technology, Computer Science or Computer Engineering either B.E. or MSc
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 10-15


Channel Sales | Client Servicing | Relationship/Account Servicing | Technical Sales
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