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Cloud Services Technical Consultant (Flex PLM)

Gurgaon, HR
Job Code:
  • IT
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Job Details

Senior Cloud Services Engineers are escalation points for critical / enterprise-down events. They also process client requests / questions or issues. They develop tools for improved supportability and stability. They also work on production support continuous improvement service engagementsResponsibilitiesLead execution and client communication for critical and Enterprise-Down issues / events Examples being (but not limited to)Performance issuesComplex Integration / Solution / Product problemsProcess and executeClient requests / questions or issuesEnterprise DownPerformance IssuesFailed integrationsDevelop / Configure / Improve / Manage application tools Examples beingPerformance monitoringApplication monitoringBusiness analytics monitoringHousekeepingInstall and configure enterprise solutionsExecute on-boarding, re-hosting and upgrade activitiesDeploy maintenance releases / emergency bug fixesExtended cloud services / Production Support - continuous improvement services such asIntegration fixesCustom code fixesSmall data requirement changesApplication configuration changesWork in a 24x7 environmentRequirements4 years Bachelors Degree or equivalent in Engineering / Computer Science / Information Technology / Information SystemsExperience in client interfacing roles1+ years of deploying / configuring / support / troubleshooting Windchill PDMLink or Flex PLM highly available enterprise solution.PTC ESI experience is an added advantage1+ years of experience in Developing / Configuring / Maintaining / Troubleshooting integrated enterprise software solutions involving the following technologiesSQLPL/SQLRelational DatabasesJAVAJ2EEJMSXML/XSLTWindows / Linux scriptingETL toolsOperating system administration (Windows / Linux)NetworkingEnterprise connectivity, i.e. firewalls, secure ftp, private/public key, etc.Web Server and Application Server managementAbility to meet deadlines and work well under pressureAbility to logically prioritize tasks and schedule work accordinglyStrong motivation to learn new technologiesExcellent written and spoken communication skills
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-5


IT Consultant
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