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Cloud Support Engineer

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  • IT
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Job Details

Required to support an on call 24 x 7 cloud Production Environment supporting and administering CPE products & Services involving platform technologies like AWS, Openstack, Azure, Hadoop, Grafana, Kibana, LDAP, Scalr, DNS, Influx DB, Rabbit MQ, Nagios, Zabbix, etc.Required to support Production Hardware for CPE platforms and services. Manage with Enterprise Change, Incident, Problem Management workflows Act as Change Manager, Incident Commander and Drive Problem Resolution & Restore of Service.Administering and troubleshooting customer-facing, high-availability, large scale environments Systems, Networking and Applications.Setting up Monitoring & Alerts for all Production Environments & Services.Automation, Scripting & Tooling of Production Environment.Respond to Security Events. Drive Production Readiness for NPI and Customer Launches .Responsibilities include supporting Lifecycle management of the tools and frameworks used to deliver and manage CPE's private and hybrid cloud infrastructure and all of its services. QualificationMultiple years of experience in delivering systems level software solutions and/or infrastructure management with an emphasis on automation for cloud. Systems , Networking/ SDN Development & Administration skills is essential. Ability to root cause sources of instability in a high-traffic, large-scale distributed system. Understands large-scale complex systems from a reliability perspective. Proficient in either Bash, Python, Go. Experience with Cloud Computing platforms (particularly OpenStack and AWS) . Deep network & SDN analysis experience is a plus
Additional Degree: BE/ B.Tech (Engineering)

Experience: 2-5


Project Leader/ Project Manager | Software Engineer
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