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Cluster Business Leader - Cross Sell

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  • Banking & Finance
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Job Details

Manage profitability Productivity, Yield and acquisition cost within the budgeted levels ? Identification, hiring, training and retention of the desired sales staff at all levels ? Develop and implement a performance management system and culture as per the KPI ? Develop a formal monitoring mechanism and MIS to ensure that each parameter of KPI is constantly measured, reported , analysed and improved ? Monitor competitor sales strategy and develop plans to counter the same ? Act as a constant source of feedback to product and programme team to aid in innovating the current product offering and launching new products ? Monitor Volumes, Productivity, Weighted IRR, Cross Sell penetration and delinquency, exception, Service Quality, Product Mix, Channel Mix, Segment Mix, Sanction Rate and Disbursal Rate. ? Implement processes as per policy. ? Educate and train the team members on the policy requirement ? Ensure and check that policies and standards are being implemented at the ground level ? Ensure that Cluster / Section is always Audit Ready and Compliant with internal and external policies and regulations ? Create a customer centric culture ? Define, measure, monitor and control parameters that improve customer experience. Key Skills ? Experience of setting up of business lines, new locations and new product launches ? Experience of managing Cross Sell business ? Experience in managing a sales team and detailed understanding of related sales processes and controls ? Should have been responsible for a business delivery of a large region ? Strong communication, presentation and negotiation skills with an ability to influence and drive outcomes ? Strong inter-personal skills and leadership ability ? Good knowledge about Industry and Market conditions. ? Good networking skills.
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 9-13


Channel Sales | Client Servicing | Corporate Sales | Relationship/Account Servicing
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