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Cognos Professional

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  • IT
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Job Details

Functional Responsibilities Supervise everyday requests for Cognos and resolve issues related to production and development Evaluate all problem and impact analysis and recommend solutions and workarounds Problem identification, its analysis, impact analysis and solutions Provide technical support to all applications and resolve issues Coordinate with interface teams and provide support to all onshore and off shore sites. Communicate and negotiate with stakeholders and external parties on application support relatedmatters Manage team to ensure that all support requests/service requests are dealt with according to theagreed procedures Prepare KPI reports presenting support performance during last period (month/quarter/year) Maintain support documentationCognos Responsibilities Deployment of packages/reports from Dev > Test > Prod environments Organization of Portal Content Monitor Load balancing across servers Monitor Cognos environment to provide usage and performance metrics Performance Tuning of Cognos environment Maintain Dispatchers and Services Maintain Logging Troubleshooting environment problems Monitor and maintain securityWe expect you to have 2-5 years for relevant experience in Cognos Report StudioCognos Framework ManagerCognos TransformerCognos Administration Sound Knowledge in Data Warehousing Concepts Good analytical, communication skill and presentation skills Ability to learn customer business processes and work with a team Ability to troubleshoot issues in time constrained environment Flexibility of work timings for adhoc issues
Additional Degree: BE/ B.Tech (Engineering)

Experience: 3-5


Application Programming | Business/Systems Analysis | Database Administration (DBA) | Software Engineer
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