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Configuration and Release Engineer

Bengaluru, KA
Job Code:
  • Banking & Finance
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Job Details

Provides general oversight for all environments and infrastructure services from a technology, scheduling and operational perspectiveConsults the client project teams and account manager to determine technical requirements needed to support current and future business objectives and facilitates FIS technical solutionsActs as a Client liaison to ensure client objectives are represented across all the technical disciplines and they have visibility to activities as appropriateConsults the Solutions Architect in delivery of technical solutions taking into consideration both current and planned projects and the strategic direction of the clientEnsures project environments are established, maintained and supported per established guidelines and standardsMonitors change activities across both FIS and Client as it relates to the overall solution environment to identify cross project or downstream impacts and communicates risks and impacts to both the operational and project communitiesAssists with development and updating of documentation regarding infrastructure, processes and environmentsCo-ordinates and consults with FTS and POS regarding installation and preparation of the environmentsReviews processes, procedures and capabilities to proactively identify and manage operational improvement opportunitiesProvides general "state of the environment" updates on a regular basis (possibly quarterly)Accountable to the FIS Project Manager for Environment Related Deliverables and StatusProvide updates for Project Schedule on a weekly basisWorks with client and other FIS technical groups to document and execute against non-functional requirementsResponsible for working with other FIS technical groups and client to document the overall infrastructure and network solutionWorks with the POS teams to build out and test environments to meet project requirementsAssist with FIS hosted environment issues and resolution (i.e. performance, memory, disk)Works with all other project leads to support the implementation of the total solution on time and within budget while escalating risks appropriatelyWorks with Technology Delivery manager and Solution Architects to provide a more strategic view of technology in use for the end-to-end client solution including both project and production environmentsEngages on high severity issues as needed to help coordinate resolution. Provides executive updates on critical production issuesReviews monthly SLA, problem and performance reports to identify trends or recurring issues. Recommends corrective actions and oversees the implementation of those corrective actions as neededProvides general oversight for capacity planning efforts and reports monthly status as it relates to growth projections and maintains the technology upgrade and refresh schedule to accommodate on-going growthPerforms other duties as assigned
Additional Degree: BE/ B.Tech (Engineering)

Experience: 8-13


Configuration/Release Mgmt
Applying for this job will take you to an external site


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