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Contact Center- Yes Bank


Source:
TIMESJOBS.COM
Location:
HR
Date:
02-11-2016
Job Code:
58203996
Payrate:
100,000 To 320,000 Monthly
Categories:
  • Banking & Finance
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Job Details

Yes Bank is hiring for their contact center in Gurgaon. The person will be on the payroll of the bankJob PurposeTo effectively solve customer enquiries & disputes related to financial products across various business segments & across products. Project a professional company image through phone interaction.We are looking for energetic candidates with good communication.Prior experience of atleast 6 months is required in customer handling or contact/ call center..Job Responsibilities* Answer phones and resolve customer issues as per prescribed timelines.* Identify, research, and resolve customer issues using the computer system.* Follow,up on customer inquires not immediately resolved. Maintain complete call logs and reports.* Recognize, document and alert the supervisor of trends in customer calls.Other duties as assigned during the job.Kindly mail your CV at sonali.hrservices@gmail.com
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-5

Requirements

Account Services
Applying for this job will take you to an external site

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