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Content Management Specialist

Bengaluru, KA
Job Code:
  • IT
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Job Details

The WW Content Publisher performs all activities related to publishing new content, maintaining existing content, auditing the site and troubleshooting for fixing any issues reported by the stakeholders Becomes an expert of the Content Management System (e.g. Lliferay), being able to use the best possible solution for each publishing requestPublishes new content within SLAs and within the standard guidelinesMaintains the existing content by updating it each time it is neededBuilds strong relationships with the stakeholders to ensure all requests are well understood and executed accurately every timeProactively engages with the stakeholders to fix any content issues on the portalWorks closely with the WW Publishing Lead and the other publishers to ensure the workload is assigned evenlyRespects all publishing/troubleshooting SLAsMonitors the Portal content consumptions and proposes solutions to improve itPerforms audits in a timely and accurate manner, reports and fixes the issues that can be solved without IT interventionActively participates in Business Validations when new releases of the portal take placeSupports WW/regional enhancement projects by offering expert advice according to the existing capabilitiesWorks with the Partner Experience PM to address issues resulted from the Partner feedback.Skills RrequiredStrong aptitude for managing business requirementsDemonstrable ability to independently find solutions and derive success from trial and errorAbility to work autonomously in a virtual environment with discussions occurring via telephone and desktop sharingAbility to manage and organize your time, be detail oriented and deliver consistently on scheduleGood understanding of user requirements and functional specificationsFluency in English is a must, a second language is a plusStrong communication and presentation skillsHighly computer literate, knowledge of Excel, PowerPoint, SharePoint, LiferayHTML editors and Graphic design application medium knowledgeFrequently contributes to the development of new ideas and methods. Skills Required Proficient in EnglishExcellent editorial, communication and presentation skillsAbility to work autonomously in a virtual environmentAbility to manage and organize own time, be detail oriented and deliver consistently onUnderstanding of Content Management Systems (CMS)Experience with graphics editorial software (i.e. Photoshop, Illustrator, Captivate, Flash);Strong Proficiency with MS Office especially Excel, HTML editorial (FrontPage, SharePoint designer) knowledge or other HTML editors
Additional Degree: BA (Arts) | B.Sc. (Science)

Experience: 2-5


Business Content Developer | Fashion Content Developer | IT/Technical Content Developer
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