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Coordinator, Transport

Navi Mumbai, MH
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  • Banking & Finance
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Job Details

Mortgage Services- Mortgage portfolio management services that span the mortgage lifecycle (e.g. origination, valuation, closing and title services, default management services, asset management and component services). Technology Products- REALSuite of applications (residential and commercial loan servicing, loss mitigation, vendor management and electronic invoice presentment and payment software) as well as our IT infrastructure services. Financial Services- Asset recovery and customer relationship managementAt Altisource, we continue to develop our reputation as the preeminent knowledge-based provider in our services sector. We focus on leveraging technology and a global service delivery model that provides highly efficient, accurate support of the industries we service. We use unique intellectual property, such as behavioral-science principles, artificial intelligence-driven scripting engines, and risk decision models to reduce performance variability, improve compliance and enhance overall performance for Altisource and our clients. Responsibilities / KRAs- Monitoring Logins, ensure smooth and timely arrivals of vehicles.- Identify route cause analysis for delayed cabs and initiate actions to rectify the same.- Handling Employee escalations on calls & E mails.- Interacting with the vendor supervisors on day to day issues and ensure all employee concerns are addressed- Manage Helpdesk activity - Manage response time and call in flow out flow for helpdesk.- Handling & timely reporting of incident & accidents to concerned stake holders.- Generate functional reports like DSR, Vendor evaluation matrix, Monthly Adhoc report, Call Log analysis, Issue Tracker & Late Night Calling report.- Conduct regular meeting with process and get employee feedback.- Monitor Compliance on daily checklists, penalties, tab on vehicle vintage & cleanliness of vehicles- Regular meeting with Business units.- Induction of vehicles by using the prescribed formats- Issuing vehicle enrollment numbers- Maintaining all legal vehicle documents (RC, FC, Insurance, Tax, Emission, ESI, PF and other statutory documents- Regular checks on drunk drivers and provide breath analyzer reports.- Maintains Driver induction and records- Issuing/tracking drive ID cards- Daily Compliance checklist check 10 % of over all fleet in a day and share the lapses with vendors via E mail- Update the penalty for the compliance lapses, Rash driving, Drink and Drive, Misbehavior with employees- Ensure clean and compliant cabs.- Generate Breath analyzer test report, Daily vehicle check list, Drivers and Vehicle Master Data Base, Vehicle Induction and Termination report.- Compile all required reports on daily/weekly/monthly basis.- Remain as a back in all other Transport and Facilities related activities- Prepare routing chart based on PRO - TMS/Manual input data- Sending reminder mails to all the Process SPOC/Team Leads on sending rosters before cut off time.- Ensure timely updations on all mails/requests regarding schedule/route changes.- Allocation of escort guards where lady employee is the 1st pick up and last drop. QualificationsQualifications / Skills - Graduates with experience in transport co-ordination- Proficient with MS office with excellent knowledge in MS Excel- Knowledge of working on any billing software- Good understanding of the route maps and the excellent routing skills
Degree: MBA/ PGDM

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-6


Credit Control & Collections | Finance/Budgeting | Financial Analysis
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