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CPS Design Manager

Gurgaon, HR
Job Code:
  • IT
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Job Details

Role Details Department Management Assess workload across the department and help team with heavy project management, prioritization, and workload sharing. Accomplish financial objectives by forecasting requirements; preparing an annual budget; scheduling expenses; analyzing variances; initiating corrective actions. Understand department processes and be flexible to modify them as required to adapt to changing department and client needs Maintain quality service by enforcing quality and client service standards; analyzing and resolving quality and client service problems; identifying trends; recommending system improvements. Identify and evaluate trends and options; choosing a course of action; defining objectives; evaluating outcomes. Proactively work to execute initiatives identified by department senior leadership Staff Management Guide and coach team to meet productivity and utilization goals Participate in recruiting process and initiatives to engage and motivate employees Oversees staff development and performance management through formal and informal coaching Hold regular one-on-one meetings with staff membersDocument staff progress and writes thorough performance reviews Organize team meetings in which team bonding, continuing education, and department protocols are the core focusAccomplishes staff results by communicating job expectations, planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems policies, procedures, and productivity standards. Lead by example and foster a collaborative and positive work environment Client Service Superior customer service ethic even in the most challenging situationsStrong member service ethic and a solid understanding of the business and value of CEB Exhibits excellent account management and negotiation skills Communication and Presentation Skills Ability to present self professionally and intelligently to internal clients and vendorsSuperior interpersonal skills Ability to engage staff during team and department meetings Analytic and Time Management Skills Ability to analyze quantitative and/or qualitative data as related to the business and inform business decisionsAbility to analyze trends in workflow on a client and team level Well-established organization, multitasking, and prioritization skillsProactively work on resource planning to improve workflow efficiency Critical Skills and CapabilitiesAbility to work in corporate environment using templates and brand and graphic style sheets Ability to work well in a fast-paced, team-oriented environmentAbility to work in a remote/global, culturally diverse environment. Ability to project manage large department-wide projectsHighly detailed and organized Excellent client engagement skillsStrong project management skills Superior problem solving ability; lead with a yesSuperior professional judgment Strong written and verbal communication skillsAbility to work independently and with a team Demonstrated poise and grace under pressureDemonstrated initiative and resourcefulness Ability to manage, motivate, and coach staff with a positive attitudeAbility to perform gracefully under pressure and meet inflexible or shifting deadlines Demonstrated leadership abilityStrong attention to detail Qualifications Education/Experience Requirements College degree in a related discipline 3+ years experience in a production/creative services/print environment Knowledge of InDesign At least one year of experience managing staff directly or significant team leadership on projects Willingness to be flexible to project needs; availability to work long days and weekends Prior work experience of working on remote/international teams will be an added bonus The Content Publishing Solutions department has 10 core values 1. Listen, Collaborate, and Consult 2. Build Meaningful Relationships 3. Keep the Member at The Center 4. Be Efficient and Effective 5. Practice Creative Problem Solving 6. Embrace and Drive Change 7. Remember the Details That Matter 8. Pursue Growth and Learning 9. Live the Spirit of Generosity 10. Have Fun and Work Passionately
Degree: M.Com. (Commerce) | M.Pharm. (Pharmacy) | M.Sc. (Science) | MA (Arts) | MBA/ PGDM | MCA/ PGDCA

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5


Graphic Design | Media Buying | Media Planning
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