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Credit Collections Opportunities- 9871113893


Source:
TIMESJOBS.COM
Location:
Noida, UP
Date:
27-10-2016
Job Code:
58189928
Categories:
  • Miscellaneous
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Job Details

Overview of the BusinessGlobal Credit Administration (GCA) manages the company's credit, collections, and fraud service operations around the world. Global Collections oversees the management of our first- and third-party collections agencies, as well as various specialty partners. GCA aims to strike the right balance between helping customers in need through a range of workout programs, and taking actions to prevent spending that will not be paid back toAmerican Express. In short, our primary focus is to protect and recoverAmericanExpress' receivable assets, while delivering on our customer commitment. Job responsibilities Ensure maximum recovery on accounts through inbound/ outbound telephone contact in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound callingGrow and nurture customer relationships on every interaction that results in measurable Customer valueMeet and endeavor to exceed metrics on transactional quality, compliance regulations and productivity as per goals.Document necessary account information and offer custom solutions that benefit the customer.Balance customer interests with the interests ofAmerican Express.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 1-5

Requirements

Voice Process - International BPO Type
Applying for this job will take you to an external site

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