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CRM Officer

Bengaluru, KA
Job Code:
  • Engineering & Construction
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Job Details

Good Opportunity to be a part of the Marketing(Marcom) team. Supporting the Sales Team for CRM (SAP) activities.Responsibilities1. To handle post implementation CRM support activities2. To handle and co-ordinate the quotations/CRM (MS, Instrument quotes from CRM)3. To handle the customer hierarchy - pending accounts4. Data integrity - account clean-up focus on clinical, biopharma, Non-pharma and closely work with respective product managers and CRM specialists5. To carry out the need based training on back office process of B/W6. To effectively CRM admn activities7. To handle CRM, B/W training in the regions8. To monitor the opportunity activity and FSS9. MIS support on need basis - weekly or monthly report on the basis of request from SAP BW or CRM10. Territory management and administration11.Resposible for BT assignments in the area of CRM Sales12. Responsible for any Enhancements and rollouts in CRM Sales and Marketing modules for India13.Participanting in BT projects worldwide14. Process improvement in CRM - Sales & Marketing 15. CRM Master data Maintenance16. You will also be responsible for any assignment entrusted to you from time to time by your Supervisors QualificationsGraduation in any discipline with 5 to 10 years of relevant CRM(SAP) experience
Degree: M.Sc. (Science) | Ph.D. (Doctorate)

Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 5-10


Market Research | Marketing Strategy | Product /Brand Management
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