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Customer Care Executive / Business Development Executive


Source:
TIMESJOBS.COM
Location:
Secunderabad, Telangana
Date:
15-11-2016
Job Code:
58295624
Categories:
  • IT
Applying for this job will take you to an external site
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Job Details

Need to respond to the calls and emails promptly to the customer enquiries;Should be capable to resolve the customer ComplaintsMaintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.Key SkillsCustomer Handling Skills,Product Knowledge,Patience in Problem Solving,Listening Skills,Multi-taskingInitiativeStress Tolerance
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-6

Requirements

Technical Sales | Telesales
Applying for this job will take you to an external site

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