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Customer Care Executive


Source:
TIMESJOBS.COM
Location:
DL
Date:
12-11-2016
Job Code:
58275334
Categories:
  • Manufacturing & Production
Applying for this job will take you to an external site
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Job Details

Meet / exceed operational targets for the service line/team within a service line.Clearly define and communicate operational targets for direct reportees.Ensure that direct reportees systematically define and communicate operational targets to subsequent team members, thus affirming all team members have clearly defined targets.Build (where applicable and requested), run and review processes and systems to ensure business objectives are metConsult teams to ensure development and improvement of processes and systems within service line projects.Implement various strategic initiatives like quality improvement/measurement, automation etcGenerate correct and timely invoices on a monthly basis.Develop and proactively review and tune the team structure to meet / exceed business objectivesRelated experience in operations department in any BPO/KPO industryExcellent communication skillsMust be efficient as a team player
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 0-1

Requirements

Any Process - Both BPO Type
Applying for this job will take you to an external site

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