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Customer Engagement Executive

Secunderabad, Telangana
Job Code:
  • IT
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Job Details

Responsibilities Identify prospects and devise strategies to engage with them using creative digital communication plans. Develop, execute, measure and optimize prospect communication campaigns. Identify leads and develop plans to nurture them and lead them to the next stage in the sales cycle. Design re-targeting and re-marketing strategies Maintain the CRM database and opportunities pipeline Create automated communication plans using CRM software Develop and manage e-mail marketing strategies, calendar and campaigns. Organize and maintain email databases. Identify trends and insights, and optimize spend and performance based on findings. Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate. Manage a budget in a manner that justifies and maximizes ROI. Required Experience Minimum 3-5 years of digital marketing experience working with e-mail marketing, content marketing, CRM and marketing automation software solutions Proven track record of increasing revenues through successful management of campaigns and projects. Strong analytical skills, including understanding and experience working with tracking and reporting mechanisms and tools. Experience successfully managing re-targeting and re-marketing campaigns.Required Skills and Capabilities Must have a result-driven attitude, focused on revenues and profitability. Must possess strong analytical skills with deep attention to detail and accuracy. Must possess excellent organization skills with the ability to prioritize and complete multiple projects in a fast-paced environment with changing needs. Must possess sound judgment, problem solving, decision-making and negotiation skills. Strong presentation and communication skills, both written and verbal are required. High levels of ethics, personal discipline and professionalism required This is an immediate opening and salary is not a constraint for the right candidate.
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 3-5


Any Process - Domestic BPO Type
Applying for this job will take you to an external site


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