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Customer Service Executive


Source:
TIMESJOBS.COM
Location:
Mumbai, MH
Date:
09-11-2016
Job Code:
58235420
Categories:
  • Retail & Wholesale
  • IT
Applying for this job will take you to an external site
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Job Details

JOB DESCRIPTIONAn electrifying and career enhancing opportunity to join an innovative start up in an exciting category of personal and intimate products. The ideal candidate should be confident, ambitious, courteous, and results driven. The role requires a thinker who can manage to provide a great customer service experience as well as directly participate in growing sales.ROLES AND RESPONSIBILITIES1. Day to day management of customer service via email, messenger, WhatsApp, SMSand phone (voice)2. Resolving customers queries efficiently and ensuring excellent customer service skills at all times. 3. Ability to learn the Companys products and then provide the necessary information to customers to sell, upsell and cross sell products4. Quality checking, data management and file uploadsCANDIDATE SKILL SETS1. Strong English language skill sets2. Multilingual ability 3. Expert in operating computers and mobile phones
Additional Degree: BA (Arts) | B.Com. (Commerce) | B.Pharm. (Pharmacy) | B.Plan. (Planning) | B.Sc. (Science) | BBA/ BBM/ BBS | BCA (Computer Application) | Diploma-Other Diploma | B.Ed. (Education) | BHM (Hotel Management)

Experience: 2-4

Requirements

Operations | Technical/Process Training | Voice & Accent Training
Applying for this job will take you to an external site

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